Hilton Garden Inn Chicago Downtown/Magnificent Mile

The staff were very welcoming! Excellent custoemer service! We were there celebrating my daugter's sixth birthday and they made her feel very special. The consierge went out of his way to make are stay at the Hilton one we would never forget. I woud definitely stay there again!

It was very comfortable, and the service people where exceptionally pleasant and helpful.

The pool was not available even though it stated construction would be complete by the time of my reservation

Magnificent Mile is within your walking distance. Can rest at the hotel before you continue your shopping tour.

The front desk agent said " it's a very nice room", which I thought "yeah, right", but I was pleasantly surprised, it really was. For the money I spent it was great value. And it has complimentary wifi.

The hotel has an unbeatable location! Try Volare right down the street for amazing Italian!! Also mag mile is 2 blocks away, so you are right in the middle of the shopping district. I stayed there due to close proximity to the subway, and it really was perfect since I was interviewing all over they city. If you are staying a while or need something there is a grocery store (jewel-osco) right next door.

Sometimes when I called the front desk they said they would send something up, and it wouldn't come.

The hotel is in a great location. We could walk to the Art Museum/CSO Hall as well as to the Magnificent Mile. Navy Pier is a long, but doable walk as well. SleepNumber bed is super. Linens and pillows, comfy. The Herman Miller desk chair is a nice touch.

The hotel is not responsible for the construction in front, but it is inconvenient and unattractive.

Location of the hotel was excelent however there were some workings in the street outside but this situation I think was favorable because less traficc in the street.

No claims at all, we stayed at the hotel only a short time, most of the day we were outside but the hotel was confortable and the personal polite.

Great location! Short walk to shops, parks, river/lake and transit!

Lots of sirens go off at night but if you turn the fan on you can sleep much better!!!

The hotle is really good. And the location s the best thing the hotle have. The staff were friendly and the resturant down in lobby were amaizing,

The bathroom shawer were bad. The water presure was so weak and

Just perfect? Cleanliness, stafff, everything. And the location is just perfect if you want to go to all Chicago attractions!!!

Excellent location for visiting downtown Chicago. Very clean and comfortable. Terrific proximity to public transportation (CTA). Staff very friendly and helpful. There was nothing that disappointed.

Ideal location. We met up with friends who live near Chicago and had a wonderful stay at the Hilton Garden Inn. The staff were very helpful and friendly towards us and I would highly recommend a stay at this hotel.

The location was great. The room was ok. The view was ok. Good value for the location.

As a guest of the hotel I was surprised at the high parking fees. Is there anything that can be done about that. Shouldn't their be a valadation of some sort. I noticed nordstrom gave a parking voucher if you shopped and spent $10.00. After the high price of the room I thought their would be some kind of parking fee reduction!!!!!!!!!

The hotel is located at only a few steps of the Red Line. This was great because it allowed me to move very easily to downtown and other transportation points. The rooms are excellent, very clean and pretty. The value of the money is good, if you take care of the location, quality and cost of other hotels.

good location

the time for check-out is too early